People and innovation
The driving force behind our business
Valrhona’s strength lies in its ability to innovate and build lasting relationships with its stakeholders, be they employees, producers, partners or customers.
The driving force behind our business
Valrhona is part of a community. Only by innovating alongside all our
stakeholders, listening to their needs and working with them can we achieve our
mission: “Together, good becomes better.”
We build
and maintain these relationships in a variety of ways, including regular
satisfaction surveys and focus groups with our employees, customers and suppliers,
as well as discussions with NGOs, professional bodies and other companies.
Our objectives and progress
31% of employees
have a CSR objective by 2022. Target: 100% by 2025.
868 employees
including 430 women & 438 men
73% of suppliers
have signed our responsible purchasing charter. Target: 100% by 2025.
792,353€ of donations
during the year
65% of employees
say that Valrhona is a good place to work
24 accidents
resulting in time off work
Komuntu 80%, a unique couverture to mark Valrhona centennial
This new couverture developed for Valrhona’s 100th anniversary symbolizes how vitally important people and innovation are to the company. This unique chocolate is the result of a meticulous process of blending beans of different origins, giving it an aromatic profile that balances powerful cocoa with a whole harmony of flavors.
Komuntu 80% was created using a completely original process and it embodies the strength of the collective because it involves the entire Valrhona value chain.
Symbolizing the strength of collective action
To reaffirm Valrhona’s commitment to a fair and sustainable cocoa industry once again, 100% of the profits made by this chocolate during its first 12 months will be donated to our cocoa producer partners. €131,762 have already been raised as of December 31, 2022.
Employees: the driving force of the company
Valrhona's mission can only be achieved if its strategy is built and deployed in a logic of co-development and synergy with Valrhona's major stakeholders.
We involve the latter throughout our value chain, taking into account their expectations and the challenges of our businesses, starting with our employees.
The Disability and Health Committee
First set up in 2020, the Disability Committee and its six officers are continuing their mission to support employees with disabilities
The Valrhona Foundation
In line with its mission statement, “Together, good becomes better”, Valrhona set up the Valrhona Foundation in 2019.
This independent organization funds and manages projects supporting communities in the cocoa and gastronomy industries. The Valrhona Foundation allows each of us to contribute in our own way to improvements to cocoa-producer communities’ living conditions and to a more open, diverse gastronomy industry.
The Valrhona Solidarity Fund’s achievements since 2019 :
- €1,209,244 donated
- 20 projects supporting communities
- 23,826 beneficiaries
- 7 countries covered by different projects : Ivory Coast, France, Ghana, Haiti, Madagascar, Dominican Republic, Venezuela
Customers
It is Valrhona’s responsibility to satisfy every type of customer, whatever their needs.
Valrhona’s 40,000 customers expect not just unique, top-quality products but also, in an increasing number of cases, real support and greater information about the food industry of tomorrow.
Valrhona is doing everything in its power to meet these needs by working with others to create a responsible industry, right down to the consumer level.
Suppliers
As a buyer, it is Valrhona’s responsibility to understand the sector and successfully manage every different aspect of our supply chain.
We have therefore forged strong relationships with our suppliers so that we can co-create a sustainable value chain, long-lasting trust-based relationships, and a shared approach founded on continuous improvement.
Valrhona has its duty to raise suppliers’ awareness about future issues and sustainable practices, as it is this that will enable them to support our company’s development.
